for Tuesday, 5/11

Below are the exercises we worked on during class this past Thursday, except for the final one, "Conflict Resolution," which will also help you with the draft of BTS 1 due Tuesday:

1. Defining the Ethical Dilemma using an Example Definition (p. 544)

Step 1:Make a pre-writing list answering each of the following:

• Identify the specific behavior / language that was inappropriate
• Discuss the ways the behavior/language was inappropriate. In doing so, reflect on things like ethics/morals/violation of civil rights/ etc. What exactly makes this particular scenario inappropriate, in the most detailed, thinking sense?
• In your defining of an action/behavior as an ethical dilemma, what’s an example of appropriateness? (Sometimes it’s good to give a counter-example to help clarify your views.)
• Another thing to consider, if the above didn’t help you do so, is to look up common definitions of your ethical issue, and make connections between parts of the definition and the action being labeled with the definition.

Step 2: Draft the definition: Why is this unethical?

• In your definition, use the specific names of the people involved in your hypothetical ethical dilemma scenario
• Break down the scenario using the above list of answers.
• Consider how you will communicate across cultures (p. 90-95)
• Remember, what one person is okay with, another person may see as culturally insensitive
• Consider what kind of dilemma you have (religious, political, educational, etc.), as that can guide what you discuss on subject, where you go for references to proper behavior…
• At work, how should one’s behavior be different – and why?
• Your language has to be clear, and you can’t assume what is obvious to you will be obvious to everyone. SPELL OUT THE ISSUE! Use simple language.

2. Conflict Resolution: What are some steps (the “process”) to take to resolve the issue?

• What did you find as far as normal steps taken by Human Resources? What web site or companies helped you the most?

• How can you make these steps your own? Work on renaming the steps, shortening any longer phrases into something more memorable.

1. Is there an acronym that you’ve thought of (or might still think of) that will help employees remember the steps in process of dealing with the ethical dilemma?

• What are the key actions involved within each step?

1. For each step, I’d like you to spend one paragraph explaining the key action the step is asking, with who should speaking to whom, etc.
2. For each step, I’d also like you to have one paragraph that re-uses your example characters from first two parts of the BTS 1 to help clarify in each step what will happen to each character!
3. Within each step, be thorough with examples that support each key action. …for example: If one of the key actions was for “the Human Resources employee will provide [the offender] with options to apologize,” then further that key action by providing what those options might be!

Homework: A draft with all three sections of the BTS 1 brought Tuesday at 12pm:

1. Ethical Dilemma Scenario fictional example (brought in on 5/6 as homework)
2. Definition of Ethical Dilemma using Example Definition (done in class, 5/6)
3. Process: the Steps of Conflict Resolution, each with an detailed-explanation of each step (researched for class, worked on during class, 5/6)

***this will allow us to focus mostly on formatting considerations on Tuesday!!!***